1. GENERAL TERMS AND CONDITIONS FOR ADVENTURE ROCKS
These General Terms and Conditions apply to all transactions made online with Adventure rocks.in. Please read them carefully before you place an order. All agreements are subject to and will be interpreted in accordance with Indian law, and all disputes between the parties shall be exclusively settled by the Indian court. Nothing in these General Conditions shall be deemed to affect your statutory rights.
By making use of this website, you accept these General Conditions. All transactions with Adventure rocks.in are subject to these General Conditions.
The words 'the company', 'we' or 'us/our’ always refer to Adventure rocks. The word 'customer' always refers to the person or persons who purchase(s) goods from the company or agree(s) to purchase goods. Every reference to the website implies a reference to all URLs that are the property of Adventure rocks.
2. PRICES, SHIPPING, AND HANDLING CHARGES AND TAXES
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Prices for the Product(s) include GST or other applicable taxes but do not include charges for shipping and handling.
Separate charges for shipping, handling, and their related GST or other taxes will be shown in the Online Store during the ordering process and on the order confirmation email.
In case certain costs cannot be reasonably calculated before the conclusion of the contract. In this case, you will be informed about the manner in which the total price will be calculated.
To purchase a product, you first need to add it to your shopping basket. Once you have added your desired products to your shopping basket, you need to enter your contact and invoicing details. Then, you have to provide us with all necessary details for the payment of the products. Once we have received all of the above details, you will see an overview page. Once you accept this, your purchase is confirmed. The purchase agreement can be concluded in the language of the website where you make your purchase.
We accept orders through online transactions (secure server). All transactions using credit and debit cards are subject to verification and the authorization of the card issuer.
Adventure rock does not charge the buyer a service fee on credit card payments; Please check with your bank prior to purchase if this will affect your payment.
Attention: minors (under 18) may not proceed to the purchase unless they have the permission of one of their parents or their legal guardian
Ordered products will be delivered as quickly as possible in accordance with the requested shipping method. All shipping costs are subject to change without prior notice. The delivery date will not exceed 30 business days unless you specifically agree to a later date. All goods are supplied subject to availability. The delivery package will be returned to us if you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered Product(s) to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery.
We are entitled to cancel the contract if the Product(s) remain undelivered after the first delivery attempt for a period of 7 days and are returned to us undelivered. In this case, we will provide a refund to you. If the goods we supply are damaged during shipping or do not correspond to the items on the delivery note or the items you ordered, you are required to notify us and return the items within 14 calendar days following receipt. If we do not receive such notification, the customer will be deemed to have accepted the items and to be satisfied with them. We shall not be held responsible for delayed delivery or failure to perform if the delay or failure is neither due to our fault nor for our account pursuant to the law or generally accepted principles. Please contact our Customer Service team at 011-xxxxxxxx in the case of damaged or missing Product(s)
5. RETURNING AND EXCHANGING ITEMS
We want you to be completely satisfied with every purchase at Adventure rocks. We make every effort to offer you outstanding quality, value for money and excellent service. If you wish to return or exchange an article, or if you have decided not to keep it, please contact us through email then our customer support will contact you regarding this.
Products are only for sale, unless stated otherwise, and are not always available at every retail outlet. We make every effort to ensure that the colors on the website match those of the actual product as closely as possible. Certain colors may vary due to technical limitations.
7. REGULATIONS ON DISTANCE SALES / RIGHT OF WITHDRAWAL
In accordance with the regulations on distance sales, you have the right to cancel any order placed via the website within 14 calendar days from the delivery date with a view to a refund, provided that the goods have not been used.
To cancel an item, you can send us an e-mail via the contact form, notifying your customer number and the number of your order. You need to take reasonable care of items and retain all original packaging and must not use the item. Items must be returned within 14 calendar days after you have sent us your cancellation message. Items can be returned to our customer service (see contact details). All items will be returned at your expense unless this concerns damaged or incorrect items, in which case we will refund the costs when we receive the items. If we receive the items in unused condition and in their original packaging with all accessories, you will receive your refund within 30 days of your cancellation message.
8. CONTENTS, PRICES AND PRINTING ERRORS
We check prices and specifications to the best of our ability, but although we make every effort to ensure that they are correct, we cannot be held liable for errors and omissions. We reserve the right to change our prices and specifications without prior notice.
9. TITLE TO GOODS
All items supplied to the customer remain the property of Adventure rocks.in. until we have received all amounts due for the items in question.
All complaints and comments can be sent to firstname.lastname@example.org. We will use our best endeavors to deal with your complaint within 5 working days. If we cannot resolve your complaint immediately, we will inform you of the expected time and keep you informed of all inquiries.
We make every effort to protect the safety of users of our online ordering service. We make use of SSL (secure socket layer) technology to secure your data during all sales transactions with us. Any information you provide is fully encrypted so that third parties cannot read it.
The content of this website and any other publications of Adventure rocks.in. are the property of or are licensed by Adventure rocks.in or are used with the owner's permission. Reproduction is strictly prohibited without authorization.